Business ProfileforStellar Home Maintenance, LLC

Nov 16, 2022 (w/o#***** that appeared to change to: *******) created. scheduled for 1 Dec. Came 1 Dec - ***** rigged door when replacing handle didnt work. 5 Dec - Sent same guy who rigged both doors. Asked for someone else. rescheduled for 9 Dec. 9 Dec person hours late for 0900 appt. sent someone to do measurements (*****-very nice/professional). He said they would have to order both doors and it could take 4-8 weeks or longer. Said could not be bought from big box store. However, on last visit in March. Appeared he was buying items from **** ***** for job. Even though they said they received notice on 22 Feb doors were delivered. 22 Feb - scheduled for 27 Feb at 0900. staff was 2 1/2 hrs late. 27 Feb - sent ****, who chiseled and jimmy rigged door, after I asked them not to send him back. sliding door replaced. But before they could finish the trim/paint the caulking needed 72 hrs to cure. ***** attempted to replace the front storm door, but the framing was badly damaged. I advised him, **** (who was with him did it). **** said he didn't remember coming to my home, but me telling him, "jogged" his memory. He stated, he did do the damage because the supevisor/project mgr, ****** (sp) told him to instead of replacing it. ***** was clear it was unsafe to install new door w/ the condition of door framing. ****** called & **** old the issue. ***** told ****** he would come back Fri morning. I heard ****** say, he would let me know. He never did. I messaged Thurs to confirm Fri appt. I was told w/o closed by rental co. & I got email from rental co. saying w/o closed due to completion. Still left w/ unfinished w/o from Stellar. Is it fraud to file a warranty claim for w/o to be completed & work not done? If I have to deal w/ them to get this done, I DON'T want **** back. I demand ***** do the job. He appears to be the only person to perform quality work. but was not given option to complete it safely & professionally. I should have to sign w/o before its closed.