2 Customer Reviews
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Review from Christopher P
1 star06/29/2024
I hired them and asked specifically if they check under pier and beam homes and they said yes. Then i get my report and they wrote under the home was inaccessible, the attic was inaccessible and due to weather of overcast they couldnt check the roof. But i still paid full price. Then the inside the house they did check they missed the fact 90% of our window are malfunctioning, falling out, missing lock or just screwed shut. Exterior had rigged wiring wrapped in electrical tape. Since they didnt go in the attic, they missed the mold up there. Its a nightmare to hire a company with so many great reviews and buy a home to find so many things missed. Then i call to resolve the issues with them and they offer me a refund. I say that wont cut it, then they say well we can send out a contractor but it can take months and you still may only receive the refund. So what this tells me is there is to ownership of your unprofessional practices. This wasn't one or two items missed. Mistakes happen. This was just someone not doing a job they were hired to do. Home buyer beware!!!!!Review from Sally M
5 stars08/20/2021
I've worked with a few inspection companies but am happy to say this one stands out for more than just customer service! ****** ********* is my go to guy. It's like he has his phone by him 24/7. I'm a Realtor and Team leader and we have to move fast in this industry, if we don't we will lose a client. I just have to tell ****** our sense of urgency whether it's a 3 or 5 day option period and they are on it. They make it so easy for me as the agent because we have our hands full and anything they can take off of our plate is highly appreciated and does not go unnoticed. Thank you ******, I really do enjoy working with you and your team and thank you for taking the time to explain everything to our clients in detail and work as hard as we do. Looking forward to many more transactions together!
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