Business ProfileforTenet Healthcare Corporation

On 1/9/2023 I had a CTA and Echo done at ************************* in **********, **. On the day of the appointment, the lady that handled my check in told me that my BCBS would be filed for the tests. I told her that I also had ******** as secondary insurance, and that the tests would need to be billed to ******** as well. She told me that she was new and didn't know what she was doing, but she could see in the system that I did have ******** and it would be billed after BCBS. In March 2023, I received a bill for $1,005. Knowing ******** takes 6 months on average to pay, I knew I needed to wait so ******** could pay their part. In May 2023, I received yet another bill for $1,005. I called hospital billing, and they said that my ******** was never filed, and ******** requires a pre-authorization form from the doctor for them to approve the procedure. They said they would request the form from the doctor and would refile it and for me to wait for ********'s response. I asked them if my account would be sent to collections while I was waiting, and they assured me it would not. In August, I received a collections notice for this account, so I called back and was told by billing that the pre-auth form was never requested in May. They told me to call the doctor's ****** directly to get the pre-auth form (which wasn't even my responsibility). I called CVA and spoke with ******. She said she would request the pre-auth form and would resubmit to ********, but that ******** required pre-auth forms to be submitted within 6 months of the procedure. This was a failure on the hospital, as they never did this from the beginning. She said someone would get back to me after ******** responded. In December 2023, I received notices in the mail from ******** that my pre-auth forms were denied, and now my account is still in collections. I still have not heard back from ****** or anyone from the hospital, and now this debt is showing up on my credit report. Patient ref #*********.