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Find a Location

BenefitMall has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • BenefitMall

      12404 Park Central Dr STE 400S Dallas, TX 75251-1800

      BBB Accredited Business
    • BENEFITMALL

      8280 Montgomery Road Suite 111 Cincinnati, OH 45236

    • BenefitMall

      415 Duke Drive Ste 345 Franklin, TN 37067

    • Benefit Mall

      6750 N Andrews Ave # 125 Fort Lauderdale, FL 33309

    • Benefit Mall

      877 Executive Center Dr W STE 250 Saint Petersburg, FL 33702

    Customer ReviewsforBenefitMall

    Insurance Companies
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    1 Customer Reviews

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    • Review from JESSICA S

      1 star

      03/22/2024

      This company had our payroll business and sold to ADP. Somewhere in the middle Benefitmall or ADP dropped the ball paying our payroll taxes. Now we are being charged a ton of money and they do not take responsibility. I have sent numerous emails and made phone calls and no one addresses the issues. Not paying payroll taxes when they are managing your payroll is a serious offense.

      BenefitMall Response

      03/27/2024

      BenefitMall provided the client their tax deposits for 2020 and the returns BenefitMall/CompuPay filed on the client's behalf for Q1. The client transferred to ADP in Q2, and so BenefitMall/CompuPay refunded any prepaid taxes to the client. The issue the client is experiencing is related to the periods ADP was managing their payroll.

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