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          GAINSCO, INC. has 1 locations, listed below.

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            Business ProfileGAINSCO, INC.

            Insurance Companies

            Contact Information

            P.O. Box 199023

            Dallas, TX 75219

            Get Directions
            Visit Website
            Email this Business
            (866) 424-6726

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM

            Customer Reviews

            1.1/5

            Average of 67 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            138 complaints closed in last 3 years

            57 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            P.O. Box 199023, Dallas, TX 75219
            Email this Business
            BBB File Opened:
            3/31/2009
            Years in Business:
            45
            Business Started:
            10/1/1978
            Type of Entity:
            Corporation
            Alternate Business Name
            • GAINSCO Agency
            • GAINSCO Auto Insurance
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Contact Information

            Principal

            • Glenn W. Anderson, CEO

            Customer Contact

            • Glenn W. Anderson, CEO
            • Scott Marek, AVP
            • Gayla Ziegel
            • Amy Gamble, Marketing Director
            • Lidia Candia
            • Mr. Daniel Coots, Senior Vice President
            • Mr. Don Baker, Vice President
            • Mr. Jeff Bearrows, Senior Vice President
            Additional Contact Information

            Fax Numbers

            • (972) 629-4302
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            138 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/10/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            UT-****** On March 27 2024 my car was hit in an accident by a gainsco driver. The driver was at fault. I even have it on dash cam and provided them with the video. For months I've been trying to reach gainsco to get my car fixed or paid for so I can buy another one. It's now June 10 2024. I can't ever get ahold of the adjuster. When I do I get the run around. They sent out someone to inspect my car months ago. They don't give me any info on what the estimate was or if the repairs would cost more than my car is worth. This is a last ditch effort short of hiring an attorney to get this resolved. I've been given number after number to call. I've been given the adjuster supervisor number but the supervisor doesn't answer either. They say they'll call but never do. Any advice on what else I can do would be appreciated.
            Read More
            Read 137 More Complaints

            Customer Reviews

            67 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mandy F

            07/08/2024

            Predatory company with predatory practices for people who are already struggling, financially or otherwise. I would give zero stars if allowed. I pay all of my bills on time but somehow my Gainsco payments have been late every month since getting the policy. They send the statements out too late to pay it on time, their automated phone payment system glitched once. The refuse to waive any of the fees. It is obvious that they know people who are required to carry SR-22 coverage have limited options and they take advantage of that.

            GAINSCO, INC. Response

            07/11/2024

            Good morning we were unable to locate a policy with the information provided. Please provide your policy number. Thank you
            Read 66 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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