ComplaintsforBonier Cabinets Manufacturing and Remodeling CO
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Complaint Details
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Initial Complaint
08/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
***** Bonier started a kitchen and bath project for us starting around June 7th of 2021. There was a frame added to a mirror and his team was having a hard time getting the boarder to stick to the mirror. ***** Bonier told us that he would be back in a few weeks to fix it and he never came. Also, the kitchen cabinets that were painted by his company it looks like they didn't seal the boarder around the cabinets and the cabinets are peeling. I have texted and called several times and he kept promising that he was coming and he was going to take care of it and he hasn't done anything to fix this situation.Business response
01/01/1900
Business Response /* (1000, 8, 2022/10/19) */ The business indicated they had been in contact with the consumer and resolved all of the issues. Consumer Response /* (2000, 10, 2022/10/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) Issues have been resolvedBusiness response
06/06/2024
First of all the issues has been taking care of and ***** she is 100% happy , I as the owner of Bonier Cabinets Manufacturing And Remodeling Co. takes customers dissatisfaction vary serious and when it happens I like going out in person to see exactly what’s going on whether its big or small ( that s my job as an owner) , however this time , it didn’t work out the way I wanted it to , this Aug. the 8th 2024 will be Bonier Cabinets Manufacturing And Remodeling 40th year in business and we have been in the BBB system since 1989 with an A plus rating ( this the first complain of any kind) ,Also we have been a Member of Home Advisor since 2008 with a 4.9 rating and 100% recommended by Home Advisor home owner.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.