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Business ProfileforSynthetic Grass Pros
At-a-glance
Overview
Business Details
- Location of This Business
- 10550 Maybank Dr, Dallas, TX 75220-2513
- BBB File Opened:
- 9/1/2010
- Years in Business:
- 16
- Business Started:
- 9/10/2007
- Business Started Locally:
- 9/10/2007
- Business Incorporated:
- 3/31/2006
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- MOCI, LLC
- Synthetic Turf Depot
- Zivot, LLC
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Business Management
- Mrs. Kimberly Van Buren, Vice President
- Contact Information
Principal
- Mr. Tim Dvorak, President & LLC Governing
Customer Contact
- Mr. Tim Dvorak, President & LLC Governing
- Mrs. Kimberly Van Buren, Vice President
- Additional Contact Information
Fax Numbers
- (972) 354-0066Primary Fax
Email Addresses
- Primary
- (972) 354-0066
Industry Tip
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Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Andrew D
11/28/2022
![](https://m.bbb.org/prod/ProfileImages/a3d2fcaf-c104-48e3-9521-427543d51aa5.gif?tx=w_46)
Synthetic Grass Pros Response
12/01/2022
We are extremely sorry that you went through this experience. Your purchase was made through Synthetic Grass Pros sister company Synthetic Turf Depot. Synthetic Turf Depot sold materials to the installation company you hired for this project. We do believe that it was their responsibility to see the flaw with the material and report that back to us. From there, we could have taken care of the issue with the turf. Since we did not install the product, we have not control over that portion of the project.
We do have a 15'x28' roll of the same turf/dye lot and are happy to give that to you if you would like the area in question to be replaced. If that is the route you would like to go, please contact us and we can get it ready for pick up.
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