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ComplaintsforHenry Oddo Austin Fletcher PC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
On Tue, Jul 18, 2023 at 4:59?PM ************************** <***********> wrote:Dear **************,Your proposal has been reviewed and denied by *************************. Nonetheless, in an effort to resolve this matter and avoid further collection efforts, ************************* has approved to waive $163.23, for a settlement in the amount of $870.17. This payment must be received in certified funds only. Please make the payment payable to *************************. The payment must be received by Tuesday, August 1, 2023 at ************************************************************. In order for this offer to be valid all the above requirements must be met, or the offer is no longer acceptable. If you accept this settlement offer, please sign below and notify me via electronic mail by Tuesday, July 25, 2023. I *********************** accepted their offer and paid the amount of $870.17 on July 28, 2023. **** replied that after payment is received and will forward to the management company, they do not process the payments in our office but will forward to the payment to the management company to be process.To this date I still do not have access to the ********* Community Amenities nor the Account to make the next assessment dues.************************** on Aug 17, 2023, 7:33?AM Good morning, ************** I have attached a current statement for your review. Your account has been closed with our office and is no longer in collections. Moving forward, you may contact the management company directly regarding your account. ********************************* has processed the lien release. If you have any questions regarding the lien, please feel free to send her an email at ******************* There was a balanced of $75.00 still on the attached ledger for *************************** which was waved in part of the agreement amount $163.23 from HOAL/CCMC *************************. This is a violation in of the legally binding agreement.********* ********************* Account #: ****** *************, ****** Address: *****************Business response
09/27/2023
Our law firm prides itself on its efficiency and excellence in handling thousands of delinquent homeowner matters every year. In this matter, on behalf of our association client we reached an agreement for a settlement payment by *************, who was delinquent in his assessment payments. To emphasize, ************* was not our client, the homeowners association is our client. ************* agreed to the compromised terms we presented and he paid accordingly. As a result, our firms involvement with ************** ended. We trust this fully responds to the BBBs inquiry, but we are glad to answer any other questions you may have as permitted by the attorney-client privilege.Customer response
09/29/2023
I am rejecting this response because: I ************** did agree to the compromised terms which was presented by **** and paid accordingly. Then why is there a balanced of $75.00 still on the attached ledger for *************************** which was waved in part of the agreement amount of $163.23 from HOAL/CCMC *************************? This balance left on the ledger is a violation in of the legally binding agreement. ********* ********************* Account #: ****** *************, ****** Address: *****************.Business response
10/02/2023
The $75.00 fee ************** is complaining about is not our fee. It is a fee charged by his HOA. He needs to address his complaint with his HOA.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.