Business ProfileforNelson Cruz and Associates, LLC

I began receiving calls from this company stating that they are collecting for a debt that I owe. I sent a debt validation letter on June 7, 2024, requesting them to validate the debt that they are claiming I owe and to only contact me in writing. Fast forward, I began receiving multiple calls back to back every day this week. It is harassment.Today June 20, 2024, I called back in order to verify if the debt validation letter was received and to inquire why I was receiving phone calls. In the correspondence I sent, I requested all communication to be handled in writing until they could provide the information I requested. The lady I spoke with who stated she was the manager, continued to talk over me, was very disrespectful, stated that she wasn't going to listen to me and hung up in my face while I was speaking to her. I have her recorded. She is unprofessional and unable to control her temper and became angry that I called her out for the harassing calls. She said she can call every 7 days but I have proof of how many times since Monday I received a call. She blamed it on the automated system but it is still harassing me while I am working. She stated that I was wrong. I advised her that section ***** under the ****** harassment is defined as " Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number". Being I have received 15 calls in 4 days I feel this is harassment as they call every day 3-4 times back-to-back. I have call log to prove it.At this time, I am requesting Nelson Cruz and Associates to cease all communications with me via telephone and to remove any improperly reported debt from my credit report until they can provide validation that I requested in within 30 days. I have attached a copy of the letter I sent on June 7, 2024. It also stated for them to cease communications via phone and to only contact me in writing.