Business ProfileforBestow, Inc.

This company should not be in business. My wife and I bought a policy with these ridiculous people, and they played games from the very beginning. First, they refused to process our payments properly. When my wife phoned to give them the correct information, they refused to talk to her because she wasn't the "owner" of the policy, even though both she and I researched and purchased the policy together. Finally, I had to call and straighten out the information. The EXACT information my wife tried to give them to begin with. After about 2 months, they sent me a letter stating that, because I didn't know anything about the policy, they were canceling it. I called and emailed them 5 times. At this point, they still deducted money from my account. They refused to answer any emails, return phone calls or straighten out the problems that they caused. I then filed a complaint with the Texas insurance commission. They did nothing at all. Payments were taken out for the 2 months that this fiasco was going on. In June they sent another letter with the same lies stating that I didn't know about a policy that I bought and paid for myself. Incompetence is the best thing anyone could say about these scumbags. This company is running a scam of some sort. They sell policies they have no intention of honoring; they lie and play games. RUN AWAY!! The positive reviews of this company are probably a bunch of employees trying to save their jobs.

At Bestow, we care about our customers, and we regret to learn of moments when an experience has fallen short of their expectations.

Applications for life insurance at Bestow include a certification checkbox to ensure confirmation of the following: "I verify, as the proposed insured, that I am personally completing this application without any assistance or supervision, while physically located in the United States."

When someone other than the policy owner completes and signs an application, the legal requirements of the contract are tripped, and the policy simply cannot remain in place. When policies are canceled, previously collected premiums are returned to the policy owner.

Again, we appreciate your feedback, and we understand that unintentional mistakes can happen during the application process. Because we share your desire to seek the coverage and protection you need, we encourage you to continue working with the carrier that issued this policy, as they have provided an opportunity for the policyowner to appeal their decision.

The legal requirements of the policy were followed. The research was done before the contract was signed. The contract was filled out and signed by the person being insured by the policy without supervision or assistance. Bestow has no legal grounds to forbid a married couple to do research before buying a policy. Bestow has no legal grounds to forbid a policy to be paid out of a joint bank account. Bestow is a scam operation and has to be investigated.

If Bestow didn't think they were selling the policy to the policy holder, then why is Bestow sending the money back to the policy holder? This is fraud. We will be filing a formal complaint with the Texas Attorney General and encouraging others who have had problems to do so as well. This ridiculous explanation won't hold up in court.