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Find a Location

GasBuddy, LLC has 1 locations, listed below.

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    Business ProfileforGasBuddy, LLC

    Apps

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14241 Dallas Pkwy STE 400, Dallas, TX 75254-2937
    BBB File Opened:
    8/31/2022
    Years in Business:
    8
    Business Started:
    2/17/2016
    Business Started Locally:
    6/30/2015
    Business Incorporated:
    2/17/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Steve McVearry, Legal Counsel
    • Mr. James Frangis, CEO
    • Ms. Linnea Geiss, COO
    • Ms. Stacey Smotherman, Secretary

    Customer Contact

    • Steve McVearry, Legal Counsel
    • Mr. James Frangis, CEO
    • Ms. Linnea Geiss, COO
    • Ms. Stacey Smotherman, Secretary
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    37 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/20/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Ive had a gas buddy FREE account for a few years now and never had any issues until recently when this company decided to start charging me outrageous amounts of money for something I never signed up for! I keep getting emails stating that if I dont pay them theyll be forwarding my account to collections?!? Like what the h*** kind of scam is this?? Ill attach the emails-I have emailed your customer service team as well as called numerous times in the past 3 months demanding you cancel whatever your trying to charge me for and have charged me for. I want a full refund for all the charges you applied to my back account WITHOUT MY PERMISSION! The first time you people made numerous transactionsw to my bank account for $24.99, $15.00 and another for $8 something. Then you tried again for the the same as before and now once again Im received emails stating that if I dont pay you then youll send the account to collections! Im here to tell you now that I will never give you people a dime of my money and once again I want a full refund to even fy
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Harry P

    1 star

    05/18/2024

    Their reported prices are rarely accurate, about one in six in my experience. Prices just don't change that much in a couple hours. Some stations are always significantly higher than the reported prices. I don't mind verifying prices, but running all over the place. Looking for an accurate price is a total waste of money. Their app is almost totally useless in my opinion.

    GasBuddy, LLC Response

    05/21/2024

    Thanks for taking the time to let us know of your concerns. As you may know, GasBuddy prices are updated through many sources, with volunteer price spotters, such as yourself, providing a good bulk of the price updates. We are constantly working on our algorithm to provide the most accurate prices possible. If you come across an incorrect price, we encourage you to update it with the correct price to help improve the algorithm!

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