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    ComplaintsforZomato, Inc.

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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Today I was notified by my back of charges from an Innovative Retails Conc that I did not charge to my card. This company, based on all the complaints I just read, is a fraudulent company and yes I was able to stop and/or dispute the charges it is still a big pain in the ... to have to get a new card in the mail. These fraudulent companies are running rampant and charging cards and stealing people's money and there is nobody out there trying to stop it. I am just glad I stopped this time.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I have been charged a $1000 I have been charged $800. I have been charged $30. I have been charged $2. I have been ****** $2000 by this company innovation. I don't have a clue what it is never heard of the day of my life and they charged my card over money back.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      This being recorded on this date I been charged from a company called innovation retail conc I don't even know what that is the was 0.99 and was charged again for 25.79 I would like this to be refunded
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I had 7 transactions from this business and have never used them before. I was provided a number and the line stays busy. I want my funds refunded.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I just received back to back charges from this company with never ONCE knowing of their existence. My bank account was just DRAINED. They somehow managed to get my card information, that card now being cancelled due to this fraud. I want my money back NOW
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      There are 3 Fraudulent charges on my debit card from this company. I have never order Anything from this company and never plan to.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I was followed on Instagram by an account promoting content creation and I signed up for the free account linked in the profile bio. Well, I just received 8 notifications saying that I paid them random small amounts of money on my bank statement. None of these are for what I thought I signed up for and are from this Zomato Media New Dehli place. I'd like each transaction refunded if possible
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      Transactions totaling $67.54 were chargers to my card XXXXXX****8889 within the last hour. These charges were not made by me. I'm fact, I had no knowledge of then until I attempted to pay for a birth certificate. I woul like an immediate refund.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      6 fraudulent charges from my checking account totaling almost $500! I have never heard of this company and from my research I see that it is based in India! I live in the USA!! I want my money back!
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I have 9 unauthorized transactions from a company called Zomato Media in my Chime credit builder account. All made the same day totaling 91.04. I immediately shut off my card. It says they are in New Delhi where ever that is. I just want my money back.

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