Business ProfileforMoneyGram

Moneygram Ref #******** On March 12, 2024 I sent $4500 (+ ****** discounted fee) as a partial payment for a car I am helping my son to buy. Money Gram CANCELLED the transaction On 3/12/2024. I Did not find this out until the individual went to pickup the money and was told there was some issue and they could not give him the money. After finally talking to someone at ** I was only told it was being investigated. After numerous calls I was told I would receive a full refund within 10 business days. On the 11th business day I called again. At one point I was told the money was refunded. It was not, Was then told there was a restriction on my card, I contacted my bank and was told there was no restriction. I have lost out on the deal for the car because of this. I have filed a complaint with ConsumerFinance.gov. and also am filing a complaint with the ************************** I have my receipt and copies of email received from MG in response to my complaint but do not know how to "upload" to send. I am happy to send if there is another way. It is now April 18, 2024 and I do not have a refund.