Business ProfileforMint Motorcycles

On 04/26/2023, I submitted a down payment of $1,500 to Mint Motorcycles. We worked on several applications due to a few errors; the process began on 04/10. I also advised the business that I would be out-of-town (was actually out-of-state) and would need to make arrangements for the delivery, and the vendor was to contact me when a carrier accepted the shipment. However, the following day I received a phone call from *************** asking I re-sign the documents because it was signed 10 days prior. I was not available and could not sign new docs so I sent an email on 04/30/2023 to cancel the transaction and I never received the bike. On 05/05, I asked when I would receive my refund. On 05/22, I sent another email requesting my refund (or partial refund) after being told over the phone the salesman received commission from my down payment. On 05/23, I asked for paperwork stating that my down payment was not refundable and I kept requesting something in writing on 05/26, filed a dispute with my creditor, sent more emails requesting in writing on 09/07, 09/19, and 10/06. My dispute was declined and the vendor provided docs to my creditor, which includes the itemization indicating only documentary fee was non-fundable and the Conditional Agreement states "upon notification of cancellation... buyer will have 7 business days to return the vehicle to seller (which I never received)... when buyer returns the vehicle as required, seller will return any sums paid or deposited.... I provided images of these documents to the vendor and have not received any responses from them. All I want is my refund.