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          Toyota of Dallas has 1 locations, listed below.

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            Business ProfileToyota of Dallas

            New Car Dealers
            BBB accredited business

            Contact Information

            2610 Forest Ln

            Dallas, TX 75234-7306

            Get Directions
            (972) 241-6655

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            Customer Reviews

            1.04/5

            Average of 28 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            69 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/10/2014

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            2610 Forest Ln, Dallas, TX 75234-7306
            BBB File Opened:
            4/10/2001
            Years in Business:
            23
            Business Started:
            2/8/2001
            Business Started Locally:
            2/8/2001
            Date of New Ownership:
            2/1/2001
            Business Incorporated:
            1/15/2015
            Accredited Since:
            3/10/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • TODVT, LLC
            Related Businesses
            Business Management
            • Mr. Darren Dortch, Managing Partner
            • Mr. Chris King, Administration
            • Mr. Cody Freeman, Customer Contact
            • Ms. Lisa Seal, Assistant Controller
            Contact Information

            Principal

            • Mr. Jeffery C. Rachor, President/CEO
            • Mr. Delwyn T. James, Treasurer/Secretary

            Customer Contact

            • Mr. Darren Dortch, Managing Partner
            • Mr. Bill Adkins, President
            • Mr. Chris King, Administration
            • Mr. Cody Freeman, Customer Contact
            • Mr. Jeffery C. Rachor, President/CEO
            • Mr. Delwyn T. James, Treasurer/Secretary
            • Ms. Lisa Seal, Assistant Controller
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            69 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/28/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I had submitted my information inquiring about a specific vehicle, stating I am from out of state and looking for a 2021 F150 Platinum 6.5ft bed which they had one that almost met my needs 6+ months ago. They have continued to call me even though I have repeatedly explained to them that I no longer wish to be contacted by them and that if a vehicle that fits my needs comes across their inventory, I will reach out. The continue to call me.
            Read More
            Read 68 More Complaints

            Customer Reviews

            28 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Aaaaa S

            06/19/2024

            They dont value their customers when it comes to the service department they just want to get all the money they can from you so their paychecks and bonuses will be high or something. I went in for a diagnostics and according to them thats not a service. So straight up lying. If you go on their website the company says they will price match competitors so I called Toyota ****** and they said $165 for diagnostics Toyota of dallas charged $200. Service Manager said they dont price match diagnostics because its not a service. They are a joke. Dont get your car serviced here. The only thing I cant complain about is the free shuttle but its not worth the $200 they charge for them to say I need a new transmission on my barely 60k truck. Plus they didnt even go into detail about which specific part of my vehicle was failing. Im going across the street to the other dealer where they send you video and pictures of what they are doing to your car during service. They have better service and pricing anyways. Yall should close yalls service department. Its no good except for a couple decent people that work there. Yalls service is horrible.
            Read 27 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

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