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Business ProfileforCanning Lid
Current Alerts For This Business
BBB requested the business provide documentation that it is registered to conduct commerce in the US, as well as the company's ownership and physical address.
BBB also requested the business respond to a pattern of complaints alleging unreasonable delays, and false "Made in USA" claims.
According to the BBB Code of Advertising: "The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB."
The BBB Code of Advertising also states, "'Made in USA' and similar terms used to describe the origin of a product must be truthful and substantiated. An advertiser must not express or imply that a product or product line is exclusively "Made in USA" unless all or virtually all of the product is made in the U.S. All significant parts and processing that go into the product must be of U.S. origin. That is, the product should contain no -- or negligible -- foreign content."
Consumer complaints provided shipping documentation showing that products are shipped from China. While the company has failed to resolve a pattern of complaints, the company's website has been discontinued as of December 14, 2020.
At-a-glance
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Business Details
- Location of This Business
- 400 S Hall St The Crosby, Dallas, TX 75226-1975
- BBB File Opened:
- 9/10/2020
Customer Complaints
7 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/19/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
6 Customer Reviews
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Most Recent Customer Review
Renee H
09/10/2023
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