ComplaintsforGreens Steel Outdoor & Sporting Goods
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Complaint Details
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Initial Complaint
01/20/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I ordered a greens steel handle to go with the beast mug I ordered. When I received it it was the wrong size. I emailed the company. They requested pictures. I sent pictures with a ruler showing size, I sent a picture with my receipt. They have not responded. I sent the same 7 emails with my order number over the past month. I had to email in order to get a return within 30 days and it's been 30 days. I have also called and left a voicemail. I have also sent a message through my account in the website. Still no response. I paid for the product and cannot use it. I want the problem fixed and the correct size sent.Business response
02/17/2022
Consumer Response /* (2000, 5, 2022/01/24) */ Thank you so much for helping. They finally responded and sent the correct item. ********* ******** XXX XXX XXXX
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.