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ComplaintsforWYN Conferences
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Complaint Details
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Initial Complaint
07/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unresolved
I am trying to request a refund for the ****************** I went to on 7/10/2023 hosted by WYN Conferences.Link: ************************************************************ The topics of the conference were not at all as advertised on their website. This represents a breach of the contract of services agreed upon as the topics and conference were not the same and the changes were never communicated. According to the website, the conference was supposed to cover topics on Obstetrics, Gynecology, and Midwifery. However, when I attended the seminar, the topics were on leadership and other non-related topics. When I asked about the different topics, I was told that the conference had been merged with another conference. I am very disappointed that the conference did not cover the topics that I was expecting. I paid for a medical conference, and I did not receive a medical conference. I would like to request a full refund for the conference.I tried to contact them several times about this issue, but nobody ever replied to **** have attached a copy of my registration confirmation as well as the agenda for the conference vs the one advertised online.Business response
08/23/2023
Dear Potential Client,
We have conducted WYN ********************* along with WYN Women Leadership conference in 2 separate meeting rooms in ******************* ******* Hotel with more than 70 attendees. However due to the unforeseen challenges posed by the floods and many flight cancellations, our event has encountered a series of setbacks, including the unavailability of several esteemed gynecology speakers. Among them, *****************************************, a renowned figure in the field, has had to request a rescheduling of her participation due to a pressing family emergency.
In light of the circumstances and as a step toward resolving the dispute, we would like to offer to shift your fee to the next upcoming gynecology conference scheduled for July *****, **** in *****, ***.
Thanks,TEAM WYN
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.