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            • Gig Wage

              1920 McKinney Ave FI 7 Dallas, TX 75201

            Business ProfileGig Wage

            Payroll Services

            Contact Information

            1920 McKinney Ave FI 7

            Dallas, TX 75201

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            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1920 McKinney Ave FI 7, Dallas, TX 75201
            BBB File Opened:
            2/1/2023
            Contact Information

            Customer Contact

            • Complaint Handler, Complaint Handler
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            Customer Complaints

            4 Customer Complaints

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            Most Recent Customer Complaint

            05/24/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Ive reached out to Gig Wage multiple times through multiple channels to get assistance with adding my bank information. The website states if there is a website/application error during non maintenance hours, I would have the option of urgent assistance through live chat. The live chat option is advertised as hours 9AM - 5PM CT but not once have any live agents been available. I have been reaching out to Gig Wage since 5/21/2024 and only received a response 05/24/2024. Not only is it past the timeframe for urgent issues, it is past the timeframe for general responses which is ***** hours. When I finally received a response, the agent did not even respond to my request for help. The reply was focused on a missing payment instead of the help I requested (adding a new bank account). Ive been trying all week to have this updated so I can receive my payment. I will also be filing a complaint with the *** as it seems I will not be able to access or deposit my funds to my account any time soon.
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Amanda E

            05/24/2024

            I'd leave zero stars if possible. Gig wage has held a significant amount of my money for 3 weeks. Our entire fleet of contractors are still waiting to be paid with no date in sight...and little to no communication. This business is a joke. Look somewhere else for a platform to pay contractors.
            Read 1 More Customer Review

            Local BBB

            BBB serving North Central Texas

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