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ComplaintsforMelvis Yorkieshire Terriers
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Complaint Details
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Initial Complaint
03/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I contacted Traveon W****** about purchasing a mini Yorkie puppy for my disabled daughter as a companion to replace her beloved cat. We paid them a total of $1520 for the puppy, transportation, crate and puppy insurance. I became suspicious when I started seeing complaints on google but they were explained and I bought it. I asked for a photo of the puppy Jack to prove to me that he was real. Which they did. Their webpage is southMiniyorkies.com. (I have screen shots in case they take it down.) their phone number is XXX-XXX-XXXX. The person's name is Traveon W******. I also dealt with someone named Cortell XXX-XXX-XXXX and Mitchell XXX-XXX-XXXX. I have financial record plus text messages showing the amount sent to them. I want my money returned. Their website promised 100% money back for any reason.Initial Complaint
10/16/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
September 14, 2021 $400 deposit on purchase of puppy Sadie on the website. They have changed the phone number since I've been scammed. I asked for a REFUND which he said he'd give but nothing. He sends videos of puppy with your name in the video and scams.Initial Complaint
10/11/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I sent Melvis Yorkie $800 for a puppy. He later informed me I would need to pay $400 to rent a crate for travel. He said I would get the $400 back at delivery. I declined and canceled the order. He informed me that he had reached his limit with ***** and would send my refund the following week. He now claims his ***** account is messed up. I have tried to make contact several times but he doesn't respond. I have text messages of our conversation and a screenshot of payment. Thanks
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.