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Find a Location

RC Pros Plumbing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • RC Pros Plumbing

      11117 Shady Trail Dallas, TX 75229

    • RC Pros Plumbing

      8413 Sterling St STE B Irving, TX 75063-1901

    Business ProfileforRC Pros Plumbing

    Plumber
    Multi Location Business

    Current Alerts For This Business

    Advertising Review:
    BBB Serving North Central Texas is currently working with the business to resolve advertising concerns.

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    RC Pros Plumbing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • RC Pros Plumbing

        11117 Shady Trail Dallas, TX 75229

      • RC Pros Plumbing

        8413 Sterling St STE B Irving, TX 75063-1901

      Location of This Business
      11117 Shady Trail, Dallas, TX 75229
      BBB File Opened:
      9/23/2019
      Years in Business:
      6
      Business Started:
      2/20/2018
      Business Started Locally:
      4/20/2019
      Business Incorporated:
      4/20/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • 24 Hour Rooter Connectionz, LLC
      • RC Pros
      Business Management
      • Mrs. Lindsay Jordan, President
      • Mr. Daniel Jordan, Owner/ LLC Managing Member
      Contact Information

      Principal

      • Mrs. Lindsay Jordan, President

      Customer Contact

      • Mrs. Lindsay Jordan, President
      • Mr. Daniel Jordan, Owner/ LLC Managing Member
      • Ms. Katie Hoeft
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      6/17/2024 Amount: $200+On this day I reached out to RC Pros to fix a sewage stoppage that originally occurred on 6/15/2024. They were the 2nd company that worked on the pipes due to the first company only fixing one of the blockages. ******** came out and looked at everything and let me know that I had a broken pipe which was the reason for the blockage and stated that he couldnt fix it due to his snake not being able to get completely through. So, he stated that he would have to use the hydrojet. He told me it would cost $1100 for all of the services and I agreed to financing for the $1100. Well, on 6/19/2024, ******** text me notifying that they needed my signature for a release of funds, but it would be for $2500. He stated RC Pros just switched over to a new company and $2500 was the the minimum amount required. He also said that I would receive a reimbursement check of $1400 due to the price difference and that his company does it all of the time. I asked him how soon would I receive the reimbursement check and he said right away. Well, Ive reached out to ******** as well as RC Pros and Ive been either given the run around or I would receive no response. I havent been called back regarding the issue as the secretary has stated multiple times. I have the text message exchanges between myself and the person to back up my claim as well.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ellen L

      4 stars

      06/13/2024

      We were very pleased with the service we received from RC pros. Our sink drains were completely clogged with the buildup of bacterial scum which required a heavy duty, very long rooter. ******* was on time, professional and communicated very well regarding all aspects of the job. I will use them again.

      Local BBB

      BBB serving North Central Texas

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