Property Management
Open House Property ManagementReviews
Customer Review Ratings
Average of 45 Customer Reviews
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Review fromsherry s
Date: 03/14/2025
5 starssherry s
Date: 03/14/2025
I had the privilege of renting from this outstanding company and had a truly positive experience. The staff is highly professional, courteous, and consistently strives to accommodate tenants' needs. I initially leased the property in 2019 and would have gladly continued had the landlord not decided to sell. Throughout my tenancy, any necessary repairs or replacements were promptly addressed, demonstrating their commitment to maintaining a high standard of living for their tenants. I would like to take this opportunity to express my sincere gratitude to the management team and maintenance staff for their exceptional service and dedication. Special thanks to Ms. ******** *****, Ms. ****** ******, Mr. ****** **********, Mr. *********** ******* and Mr. ***** *******
Open House Property Management
Date: 03/18/2025
Thank you so much for taking the time to share your positive experience with our company. We are especially grateful for your acknowledgment of specific team members - Ms. ******** *****, Ms. ****** ******, Mr. ****** **********, Mr. *********** *******, and Mr. ***** *******. We will be sure to pass along your thanks to them individually. Our staff takes great pride in delivering exceptional service, and your recognition means a lot. Thank you again for being such a wonderful tenantReview fromSayard B
Date: 03/04/2025
5 starsSayard B
Date: 03/04/2025
Ive lived in a house managed by Open House Properties for almost 3 years. Theyve been quick about responding to any work orders Ive put in, and they havent drastically raised rent prices every renewal like some places do. Theyre easy to work with and my overall experience has been really good.Open House Property Management
Date: 03/17/2025
Thank you Sayard for your valuable feedback, we're delighted to hear that you're having a positive experience with Open House and that our team has been responsive to your needs. Please feel free to reach out if you have any more feedback or questions. Open House Management TeamReview fromNicky F
Date: 02/06/2025
5 starsNicky F
Date: 02/06/2025
Great company to do business with. We have rented from them for 3 years and have had zero issuesOpen House Property Management
Date: 02/07/2025
Hi *****, Thank you so much for the great review! We are happy to hear of your experience with us. Please do not hesitate to reach out if there is anything you need!Thank you, Open House Property ManagementReview fromStevan P
Date: 01/06/2025
5 starsStevan P
Date: 01/06/2025
We have just moved into a rental house and so far the experience has gone quite well. Responses have been quick and an initial maintenance request needed right after move-in was completely in a timely manner. Looking forward to continuing the positive experience in the coming year.Open House Property Management
Date: 01/07/2025
Thank you, ******! We're delighted to hear that you're having a positive experience with Open House and that our team has been responsive to your needs. If you ever have any more feedback or questions, please feel free to reach out. Open House Management TeamReview fromBrenton J
Date: 12/20/2024
4 starsBrenton J
Date: 12/20/2024
My experience was pretty good at first responses took a little while but during the move out process management was great and were quick to respond I worked with ********* ****** in the ******* area and she made our move out process amazing.Open House Property Management
Date: 01/07/2025
******* - Thank you so much for providing such wonderful feedback, we appreciate your tenancy and wish you all the best!Review fromWariel B
Date: 06/24/2024
1 starThis have been the move from h*** and it hasnt been a month since weve been in home. Which we should've known there was an issue with AC. When we looked at home, two men were laying around claiming to work on AC. It was over ************************************ AC never cooled home down. Home got as high as 80 degrees. The property manager over *** is very insensitive. We have toddlers, and temperature is not going down. Each time weve put in request, they keep sending two men whom dont seem to know whats wrong. The tub is peeling and cant bathe my toddler in tub bc the painting is coming up each time we run the water. Water is also coming out the side of the tub. And you know what the management asks me? Did you put a request in? Well Are you sending someone qualified to fix the issue? This have been the move from h*** Highly recommend paying attention to AC units in home and how well they handle issues.Review fromKaitie R
Date: 06/17/2024
5 starsKaitie R
Date: 06/17/2024
FOR ANYONE LIVING IN THE DFW AREA AND RENT WITH OPENHOUSE HERE IS THE EMERGENCY MAINTENANCE PHONE NUMBER!!!! 866,536,9556.id like to say this company is really good to me and mg family as we live in ******** tx and they have always been fast and efficient with repairs. We have not done a move out yet so im giving them the benefit of the doubt? anyways, we have zero complaints at the moment and the property is really nice.Open House Property Management
Date: 01/07/2025
Thank you for sharing your experience and the emergency maintenance phone number. We truly appreciate your feedback. If there is anything you may need from us, please do not hesitate to reach out.Review fromBecca P
Date: 06/10/2024
5 starsBecca P
Date: 06/10/2024
******* was amazing. I dont know his last name but I got locked out of my house and he came and helped me. He was so kind and so sweet. He was definitely Gods sent.Open House Property Management
Date: 01/07/2025
****** thank you so much for sharing your experience! We agree, ******* is great. If there is anything you may need, please do not hesitate to reach out.Review fromJustin M
Date: 05/22/2024
1 starI would leave negative starts if i could. This is by far the worst rental company to deal with. They have no number to contact them about issues. THey do not respond to maintenance requests in a timely manner. My last month of rent was not prorated and i was told there was nothing that they could do except refund the incorrect charged amount with my deposit. They do not communicate well. PLEASE DO NOT RENT FROM THIS COMPANY.Review fromKimberly S
Date: 04/30/2024
1 starIve been trying for over six weeks to get an air quality report and compensation and an answer back for them letting us move into black mold in February February this is beyond maddening
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