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Find a Location

RR Living has 30 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRR Living

    Property Management
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    59 complaints closed in last 3 years

    32 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/10/2024

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    At RR Living, we manage properties as unique, individual opportunities to create unparalleled living experiences for our residents and high returns for our investors. Our excellence comes from the minds and hands of our exceptional people, and is fueled by our intense, contagious and relentless drive to do and be better.

    Products & Services

    We Specialize In Providing A Wonderful Place To Call Home.

    Business Details

    This is a multi-location business.

    Find a Location

    RR Living has 30 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1909 Woodall Rodgers Fwy 2nd Fl, Dallas, TX 75201-2232
      BBB File Opened:
      9/29/2020
      Years in Business:
      5
      Business Started:
      6/20/2019
      Business Started Locally:
      1/17/2020
      Business Incorporated:
      6/20/2019
      Accredited Since:
      6/10/2024
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • RREAF Residential, LLC
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Business Management
      • Ms. Amy Barricelli, Senior Vice President
      Contact Information

      Principal

      • Ms. Melanie French, CEO
      • Ms. Amy Barricelli, Senior Vice President

      Customer Contact

      • Ms. Melanie French, CEO
      • Ms. Amy Barricelli, Senior Vice President
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      59 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/17/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      The air conditioning unit in my apartment has been malfunctioning since [8/24/23], when it initially started going out. I have submitted multiple maintenance requests, specifically on ( will provide proof dates below) and yet, there has been no significant progress in addressing this problem. As of 6/17/2024 , the air conditioning is still not functioning properly. If it would have been a priority at the beginning of the year before summer started I wouldn't be sending this message and taking necessary steps. I also work from home and this has been my home for 10 years and it means nothing to management. A lot patching work is being done over time on the Ac when I was already was advised it may need to be completely replaced.The lack of air conditioning has made my living conditions extremely uncomfortable, especially during the recent hot weather. This situation has affected my daily life and well-being, causing undue stress and inconvenience. Despite understanding that maintenance issues can arise, the prolonged delay in resolving this matter is unacceptable and demonstrates a lack of urgency and consideration for residents comfort and safety.I am requesting immediate action to rectify this issue. Specifically, I expect:1. An urgent and thorough inspection of the air conditioning unit by a qualified technician.2. A clear timeline for the resolution of this issue.3. Regular updates on the progress of the repair.4. Accommodation to lateral move to another apartment as a final result due to heat incline or if ac cannot be fixed in due time.
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ju P

      1 star

      07/03/2024

      I have been having the same plumbing issues in two separate locations within the unity for several months now and I have come to the conclusion that I am being jerked around by these imbeciles (and yes, I meant 'imbeciles'). Is it too much to ask for the property owners to fix what is wrong in order to keep the tenants happy? To make matters even worse, when you make inquiries about vacating the property, they are quick to announce that your lease has not expired yet and the fact that you can be charged a 'whole months rent' in order to leave. My next step in this matter is to contact the ***************** about the conditions I am in and I will most definitely follow through with whatever recommendations being given to me.Please future residents, you will regret spending a $1000 to stay at ******* Place Apartments in ********, **. But don't take my word as the gospel truth, come and take a look at exterior surroundings for yourself and then draw your own conclusions from that.

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