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ComplaintsforSilver Line Hemlane
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Complaint Details
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Initial Complaint
01/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Me and my kids are victim of sexual abuse and was in program for it which pays our rent *** and ***** agree to accept us there they said it use to be a AirBnb but now renting out the unit B before signing papers ***** told two case workers that no one will be living down stairs and they both knew I had little kids and that had disability which that I didnt have to worry about nothing the whole time ********* where living down stairs every chance they got complained about my kids my kids couldnt play outside everytime my kids play outside *** will always come outside making my kids feel uncomfortable so my kids could never go outside I always paid my half that I had to pay on time until they got a called from my case worker saying they wasnt paying the Dec rent cause I reach the *** but them not knowing that another program was going pay it but before that happen *** and ***** moved out in Oct telling my case worker that she has anyone else they got the button unit available so that being said they started to rent out the button unit as a AirBnb again after thanksgiving me and my kids and husband heard banging at the door it was the people they rented out the Airbnb too I ask how did you get into my place they said with the code the landlord gave us so my code open the door and the code to their door open my door I reporter jt to my case worker of the program and they said it was my people knowing I dont have the right to rent out the unit so thats when things start getting back to the rent thinking I wasnt able to pay the rent on my own and blowing me up with emails until the program told them they was paying for it then s Dec 11 I had a man walking in my home I didnt know broke in but the front door was perfectly fine and I forgot to say that they have a relative living downstairs to watch me one man in a three bedroom home bt didnt hear or seen nothing also there is cameras but no one seen nothing only my door was broken another break in door off still off
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.