ComplaintsforJenssen's Remodeling
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Complaint Details
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Initial Complaint
09/27/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On November 24 2021 I signed a contract for a tiny house building in my backyard & payed $30,000 as a down payment which was supposed to be used for buying materials. Months went by & Roberto R******** (owner of business) didn't provide a receipt & claimed that he couldn't start the project until the city come to my property & give the ok. Tired of waiting for the city, I asked him to instead, start building a small room in my attic & he agreed. He brought in May 2022 a worker to show him the area & take measurements, & I was told, that it might take a few weeks for the planning. In June 2022, I contacted Roberto R******** & texted him asking for the project status & got no response, I texted him again in July & in August to no avail. That's when I called him & found out that Mr. R******** changed the cell # on which I was contacting him. Tried emailing & the address wasn't working either. Mr. R******** hasn't contact me & I urgently need my money back. Now I can't even find someone else to do the job since Mr. R******** disappeared with my savings. I hope that BBB can help solve this huge problem & no one else fall prey of this type of scam. TIA, Evelyn O****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.