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Find a Location

Red Zone Investment Group, Inc. has 1 locations, listed below.

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    Business ProfileforRed Zone Investment Group, Inc.

    Rental Furniture

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Sales & Lease of home furnishings such as living room furniture, bedroom furniture, TVs, Computers, Appliances

    Business Details

    Location of This Business
    9035 Forest Ln Ste 108, Dallas, TX 75243-4160
    BBB File Opened:
    3/7/2011
    Years in Business:
    14
    Business Started:
    8/2/2010
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    10:00 AM - 7:00 PM
    T:
    10:00 AM - 7:00 PM
    W:
    10:00 AM - 7:00 PM
    Th:
    10:00 AM - 7:00 PM
    F:
    10:00 AM - 7:00 PM
    Sa:
    10:00 AM - 5:00 PM
    Contact Information

    Principal

    • Mr. Pat Gartland, Owner

    Customer Contact

    • Mr. Pat Gartland, Owner
    Additional Contact Information

    Fax Numbers

    • (214) 575-5256
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/20/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I rented furniture from this place about a year ago for the past year ive been been paying them and have even got another couch from them after they gave me ome with bed bugs. Recently in July i was late on a payment which they understand and extended. The dsy my payment was due they were asking for more then i owed so i wuestioned them and said i will pay them but i will like to see my charges. Immediately ******* ******** the owner got defensive and told me i was to broke and couldnt afford my bills. Shortly after i got multiple notifications of my debits cards attempting to be charged after hours. I let them know AGAIN i was going to pay i just wanna see my charges. Inwas ignored and charged a total of $259 when my balance was $133 i went to the store and asked why he would do that and that i did not consent to it. I asked him to show me where i consented since he said i did and he told me "i dont need to show you" and that he doesnt have "time for people like me" (a black woman) he did not charge cards in MY name it was in a family members name who is not involved with them. After they saw i was recording them his wife started yelling at me to get out or they were calling the police because i kept asking for my money n to "pay my bills on time". After everything, i still kept paying on my products. One day they told me the charges from July had been disputed and i owe them $547 even though i have BEEN paying them still. I let them know i never disputed anything and how their customer service was so bad and hurtful and he continued to tell me how "no one cares what i think" and how im going to jail for theft. I never held them bsck from getting the products, they never came and got them. I informed them i will keep paying and they insister i had pay what was disputed by a certain day (4 days away) i kept telling them i never did that and they charged cards that were not in my name which i told them in July. Now it is september and im being told im going to jail.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB serving North Central Texas

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