Share
![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforNTX Roof Tech
Current Alerts For This Business
At-a-glance
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- Dallas, TX 75229-7687
- BBB File Opened:
- 8/20/2019
- Years in Business:
- 5
- Business Started:
- 8/16/2019
- Business Started Locally:
- 8/16/2019
- Business Incorporated:
- 8/16/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- NTX Roof Tech LLC
- Related Businesses
- Business Management
- Mr. Jonathan Torres, Owner/Manager
- Mr. Gilberto Gonzales Jr., Owner/Manager
- Contact Information
Principal
- Mr. Gilberto Gonzales Jr., Owner/Manager
Customer Contact
- Mr. Jonathan Torres, Owner/Manager
- Mr. Gilberto Gonzales Jr., Owner/Manager
- Additional Contact Information
Phone Numbers
- (214) 558-3661Other Phone
Email Addresses
- Primary
- (214) 558-3661
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/02/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rick M
02/22/2022
![](https://m.bbb.org/prod/ProfileImages/444341eb-67ff-4cf4-980c-0d755ec6879f.jpeg?tx=w_46)
NTX Roof Tech Response
02/23/2022
We kindly issued an apology within minutes of receiving the complaint. We are parents as well and completely understand your statement and are deeply sorry. We were called out to the neighborhood by a prior satisfied customer that received damages during this week's storm. We did concerningly reach out to neighbors to see if they were in need of assistance since the storm did not only affect our client's home. We chose to place informative notes at the door so the homeowners could read them at their convenience. Not avoiding homes with "No Soliciting" is a mistake on our part that we fully take responsibility for and do apologize. Fortunately for the few homeowners that are not as able as others did receive the information and we are now assisting them in their time of need.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.