8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from DENA C
1 star08/08/2024
DID NOT GET MY ORDER RIGHT. STREET TACOS. TORTELLIAS TASTED LIKE MOLD. HAD A GRAY TINT TO THEM. STEAK *************** TASTED RUBBERY & LIKE OLD DOGFOOD. I AM NOT ONE TO LEAVE A BAD REVIEW BUT IT WAS EXCEPTIONALLY BAD THIS TIME, I MEAN IT IS NEVER GREAT BUT THIS TIME IT WAS TERRIBLE.Review from Richard T
1 star02/18/2024
Store number **** was visited on 2/17/2024 at 5:26P Few issues -First, the young man who took my order was rude & had minimal customer service skills. Second, he was charging his mobile phone on the service counter & frequently spent time texting and surfing for content. Third, the store played music from local station K104, and at least two of the songs had lyrics that included the ************* am very disappointed in the lack of management for this location.Review from Ella J
5 stars12/24/2023
The manager at this location is totally trash..she complains to her customers about not being paid correctly, she really takes it out on her employee's..the lady that works the drive thru .actually runs this restaurant. I think her name is *******. She's very polite and a fast worker. My husband and I go to taco bueno every day ,we only let her fill our orders.when she's not in the drive thru we go inside and request her.. she's all over the place. Drive thru ,front counter,pre-pairing food. Dish washing ,keeping lobby clean..,giving order to others ..we have been watching her for awhile..she's always smiling, greeting everyone that walks thru the door..she deserve to be in management..Because the lady yall have in management isn't it..she depends on this young lady for everything. While she sits in office..Thanks Ms ********Review from Tasha B
5 stars11/13/2023
I visit Taco Bueno *************************************************** *************************** is one of the Best Manager that I have ever seen in my entire life this young man knows how to treat customers I have been in retails for over 25 years and he is Awesome I hope that he gets recognized for his service because their needs to be others associates and managers like him he knows how to put a smile on your face when even you do not want to smile oh but his customer service is outstanding, Just take a visit to this location and you will not regret it. Keep on the Awesome work *************************** because you are do it. Thank you for your great service!Review from Elizabeth E
1 star10/28/2023
They failed at completing any part of my order as stated. They did not care to correct it. The phone line also did not work to call them. There was also no way to call their office. Their website offered no way to successfully contact them.This business has become a shell of it's former self and should be avoided by everyone at all costs.Review from Jason S
1 star03/18/2022
Way over priced. Very poor quality. Looked like something made at home in the microwaveReview from Alexia C
1 star12/28/2021
I ordered a burrito and a taco and I noticed a used filthy mask in my food order?? I donno if this is supposed to be a prank or if this was an accident but with all these new variants of covid and the DFW area becoming a red zone, I am not amused. How can you accidentally pack in a filthy dirty mask into someone's food? I tried calling the store 4 times and it just rings until it hits a busy tone. Now I'm wondering about the quality and safety of the food itself.Review from Joann S.
1 star09/29/2021
September 26, 2021. 6 party burritos, 6 party tacos,a side of rice a side of beans 27.00! Expensive! Burritos half tortilla only, tacos shells lettuce only. I contact corporate office email corporate office. No response. Contact their customer service line. Who gave me a number to the district manager. No answer left a message. No call back. I called the taco bueno line was busy. I feel ripped off! I work hard for my money times are hard . I feel strongly about this. Due trying this location after a different location serving saturated greasy muchaco. This place is stealing from customers.
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