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Find a Location

Burger King has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Burger King

      PO Box 59924 Dallas, TX 75229-1924

    • Burger King

      101 N Kaufman St Ennis, TX 75119-4134

    • Burger King

      1730 Military Pkwy Mesquite, TX 75149-3626

    • Burger King

      1104 W Main St Lewisville, TX 75067-3473

    • Burger King

      1950 Esters Rd Irving, TX 75061-8010

    Business ProfileforBurger King

    Restaurants
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Burger King has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Burger King

        PO Box 59924 Dallas, TX 75229-1924

      • Burger King

        101 N Kaufman St Ennis, TX 75119-4134

      • Burger King

        1730 Military Pkwy Mesquite, TX 75149-3626

      • Burger King

        1104 W Main St Lewisville, TX 75067-3473

      • Burger King

        1950 Esters Rd Irving, TX 75061-8010

      Location of This Business
      PO Box 59924, Dallas, TX 75229-1924
      BBB File Opened:
      7/9/2020
      Years in Business:
      20
      Business Started:
      11/3/2003
      Alternate Business Name
      • Fries Restaurant Management, LLC
      Contact Information

      Principal

      • Mr. Guillermo Perales, CEO

      Customer Contact

      • Mr. Guillermo Perales, CEO
      • Yanicia
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/04/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I was in the drive thru for more than 15 minutes the general manager *** he even put me on hold for an additional 5 minutes to punish me because my kids were taking too long. He then said ok now if your ready I had to start over so give me your order again then said he didnt have time to think of what I ordered and he started over when I corrected him as he was the one who was not paying attention to what I was ordering. He then said he was not taking my order the I asked for someone else to take my order as he was being rude and cocky he then said that I needed to leave because no one else could take my order I went inside to check and there were 3 additional employees he then stated that he has ordered his staff to no give me information I asked for the complaint number he declined and then lied and said it was posted on his door. His assistant manager called ************************************************************************************************************************ because he stated that the only person above him was the owner again another lie. Waisted the city officers time over a lie and as the officers stated that they have had multiple calls from 911 I recommended them speaking with them about what an emergency really is because I never acted irate nor did I threaten them. Three officers ended up going in to let the staff know how disrespectful they were.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Roy L

      1 star

      12/18/2021

      My family and I were called worsome ******* several times by the person who said he was the manager. We came in the dinnig room at 11:25 am. Another person with her child tried to come in while we was eating, but the door wouldn't open. I opened the door for her and I was told not to open the door for customers by the staff. More people came to the doors and I told the person that said he was the manager and he said "it's not my problem". After several times of this exchange, then he proceeded to call us worsome *******. He said this in front of my wife, daughter inlaw, grandkids, and the women and little girl that was there.

      Local BBB

      BBB serving North Central Texas

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