Customer ReviewsforWingstop Inc. (Corporate Office)

They don't make your order on time. Ever. Seriously, I have NEVER put in an order and show up in the time frame they state and it is ready. Today was the straw that brok the camel's back. I waited a half hour more than what they stated for when the food would be ready for pickup and the chicken was cold and barely had any sauce on it! Done with this restaurant chain.

I went in to this establishment the 1st time in my life, and will NEVER EVER go there again, or any other wingstop for that matter. * Female Clerk about in her 40's took my order * we waited for 30 minutes * I approached and asked if our order was ready, she asked for name, I told her the name. She said no orders are here for that name. Then I showed her the receipt, and explained I have groceries and Ice cream in the car and I would just like my money back. She then looked at the receipt, looked at me, and said, "OHHH, I remember you, you were that lady from yesterday!" In a very snarky, rude, condescending way. I told her, "Lady, I have never been here and this is the first time I've walked into this building!". By that time I was so upset, she persisted to argue with me, until I put her on the spot with accusing me of being someone else! 1. She was rude, took no owner ship at all in her mistake 2. She should NEVER EVER BRING UP PAST experiences with customers she has beef with!3. NEVER apologize for her error 4. Made it act like I was an unconvinced 5. REFUSED to give me refund 6. REFUSED to give me Mangers name 7. REFUSED to give me Mangers info 8. Mind you this was .70cent wing Tuesday, Lady tried to charge me for a 10 piece full meal, when all I wanted was 10 pieces and some fries, which is a few dollars cheaper. She had the audacity to try to tell me it was cheaper in a meal. I did ask her to explain how that would be? She said well when you add sauce and drinks. I didn't want sauce and drinks. Absolute nightmare, made me so sick and worried she did something with my food, and I will never ever ever go to wingstop again! 8. Finally received my food, and threw it away when I got home

My order was wrong, I spoke with a manager and it took 30 minutes to get the right order

WINGSTOP *********, ** is the worst f****** place ever. Look at one of the ****** reviews. A fly was found on one of the customers ranch. The manager is rude to customers and does not have great attitude. This place needs to fire all their people and hire new ones that actually want to work there. It took them 40 mins to give me my order. 40 mins?! Just to find out that they gave me the wrong order. Had to wait another 20 mins. I hate this f****** place but i love wingstop.

Wingstop *************************************** This store needs to be shut down and re staffed with hardworking professional employees. Im on Uber Eats driver and I just filed a complaint with corporate & also Uber Eats. Theres always an issue with my customers orders every time I pick up. I was cussed at by the ******************* who did not want to give me names or the store number. Something needs to be done about this store ASAP.

Wing Stop in Clayton ** is horrible , not because of the food, but the employees.Horrible horrible , disrespectful people.Take a "look" for yourself and you will see the exact reason !

Close the wing stop down in ******** MS! ** makes absolutely no sense for the wait time for food ti be over a hour & the food cold as if its been the freezer! **s too small for 50 of the employees to be on that little space! They are rude! Either close it down or get better ***************** always out of something! Chicken is no where near as good as it used to be? My toddler can cook better chicken & have better service than those humans!

Waited 2 hours for my order to be made. I had no seasoning/flavoring on my tenders or my fries per request. Ranch was chunky and expired. Absolutely beyond disgusting

I purchased 20 wings at *********, once I got home I noticed they didnt give me all the wings. I called and the phone was not working. The next day I went back to the restaurant and spoke with the manager. He was very rude while I was talking, he disregarded what I was saying. He implied that they have a policy about their wings, but there was no policy up In the restaurant. He brushed me off saying, he had to get back to what he was doing. He was not trying to make it right when in fact it was their fault.

I have had great difficulty getting a refund from the *******, ** location. I walked in, ordered wings, was told to wait 30 minutes and they had misplaced my order. No food and was informed that the refund takes 3-5 days and its been longer than that.