Business ProfileforPriority Roofing of Dallas

I inherited the warranty for a roof that was installed by Priority Roofing in May of 2022. Long story short, the company did not appropriately install the shingled roof on my house and left an insulation layer which was part of the original rolled roof on the decking. The shingles were nailed into the insulation layer which ultimately caused my roof to leak in 3 different places (that I know of). I've been working with the company, and they have replaced the entire roof, and this time removed the insulation layer and put an ice/water layer down. During the course of this work, their crew pulled out the ventilation pipe connected to my hot water heater. The crew left and the vent was not put back in place. I called ************ and they had to turn off the gas to the hot water heater as my house would've filled with carbon monoxide until it was connected properly and sealed again. Currently, I have no hot water and haven't had it for several weeks now. I have tried contacting Priority with no response for compensation to have a plumber come out and re-light my pilot. As well, their crew was supposed to cover an area where rolled roofing had been put down with shingles that matched the rest of the roof. I would like Priority to pay for the plumber since they caused the issue with the hot water heater and finish the work on my roof. I appreciate them sticking by the warranty and replacing the faulty roof, but their work has been sloppy, and communication has been extremely poor.