ComplaintsforMusic Box - Kessler Park
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Complaint Details
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Initial Complaint
09/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I began my residency in May 2022 and the studio space has gone without water, electricity and air conditioning for long periods of times. I was promised discounted rent for the trouble but Robert E**** would often go back on his word and tell me it was never promised. In recent months, Cristina G***** has taken over the Music Box and has dealt with complaints. When comments about the broken air conditioning, forming mold, maggot filled toilets, leaking ceilings and unsanitary common areas, I was told that technically the Music Box is a storage unit on paper and by law, they aren't required to fix these issues because no one should be here, recording music (although they rent out the studios here and maintain a fully furnished rehearsal studio for traveling artists.)Before learning this, I withheld rent thinking that my concerns would be taken seriously and they weren't. Instead, I was pushed to halt my business and relocate within 30 days. At this time, I don't have my other phone with documented pictures and conversations but I'll be happy to add later.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.