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ComplaintsforIntercept Survey Solutions
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Complaint Details
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Initial Complaint
02/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I received the survey invitation from Intercept Survey Solutions promising $5 of amazon gift card within 4-6 weeks after taking the survey. It was December 2, 2023 when I took the survey but I haven't received the gift card. I tried to contact this company via emails and phone calls many times, but they don't respond to any of the contact methods.Business response
03/09/2024
We didnt have a record of a completed interview for this respondent and that is why the gift card was not sent in the usual schedule. Despite this fact, we have sent a gift card anyway so we consider this matter closed.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.