Business ProfileforPlaytri Performance Center

I had an extremely disappointing experience with PlayTri that I feel compelled to share. I signed up for a race in **********, following all instructions diligently, only to have my hopes dashed due to the lack of communication and poor customer service that followed.The trouble began when I showed up at the race site, as instructed, the day before the event. To my dismay, there was not a soul in sight. I wasted an immense amount of time trying to piece together what had happened, only to finally discover that the race had been abruptly cancelled. This was incredibly frustrating, as I had dedicated countless hours to training and preparing for this event, not to mention the financial investment I had made.My frustration didn't end there. On August 26th, I reached out to PlayTri and spoke to a lady at 1 pm, who assured me that a refund would be promptly processed. Regrettably, this proved to be a false promise. Despite my multiple follow-up attempts, I was met with a dismissive attitude and told that I would not be receiving a refund.This experience has left me feeling cheated and thoroughly disappointed with PlayTri. It is profoundly disheartening that a company entrusted with organizing events of this nature could handle the situation so poorly. It is evident that PlayTri lacks the basic courtesy of informing participants of cancellations in a timely manner, and their customer service is nothing short of unreliable.My message to potential racers is simple: Beware before signing up with PlayTri. They have shown themselves to be a company that can change event dates without notice and, worse yet, they do not honor their commitments to refund participants in cases of cancellation. If you value your hard work, dedication, and the effort you put into peak training just before race day, I strongly advise against racing with PlayTri. Your time, money, and aspirations would be better invested elsewhere.