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Trucking In YoTown has 1 locations, listed below.

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    Business ProfileforTrucking In YoTown

    Trucking

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Unknown, Dallas, TX 75001
    BBB File Opened:
    7/11/2021
    Contact Information

    Principal

    • Yolanda

    Customer Contact

    • Yolanda
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/24/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    This was very hard to do but I want to be sure that others understand what this company means by MENTORSHIP. I want to give Yolanda the benefit of the doubt and she may be truly trying to assist but I am still confused on her definition of mentorship. I contacted Yolanda in July regarding mentorship on starting a trucking company. After Our face to face introduction we had our phone conversation and it was established that I was not even in the position to receive mentorship when we discussed the financing of the truck. WHICH I ASKED HER ABOUT THE START UP COST AND THAT WAS NOT DISCLOSED PRIOR TO. I told Yolanda I will work to save up the money then circle back. OUR MENTORSHIP HAD NEVER STARTED! Throughout the months, Yolanda checked on me which was very kind on her end but again NO MENTORSHIP WAS DONE. I realized that months had gone by and we couldn't start our mentorship so I called Yolanda and asked if I could receive a refund because I didn't know about that start up cost. Yolanda told me no because months had gone by and she mentored me. When I ask what was I mentored on She stated she gave me three documents which I attached to this complaint. One document is the DOT permit document taken from their site, The other was WORD FOR WORD COPIED AND PASTE permit information on the FMSCA website, the last was COPIED AND PASTE steps to start a trucking business from INCORPORATE.COM. Literally she copied and pasted this website's work on a word document WORD FOR WORD! This justified the payment of $300. In no way do I want to see this business go down I just don't believe she understands what mentorship entails and customers will suffer and learn the hard way. I should have done more research so I fault myself. I just want others to understand that YOUR meaning of mentorship and guidance may not be the same meaning of this business. I'll take it as a loss but maybe I can help others. Let this also be a lesson to others, learn the industry before seeking mentors.
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