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ComplaintsforBBC Motorsports
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 1/18/24 I purchased a vehicle with ****** miles on it. Prior text and verbal communication explained there are zero issues with vehicle, *** website indicates all vehicles are checked and serviced.On 1/25/24 I visited **** dealership with ****** miles on the vehicle to inspect poor performance with vehicle shifting gears. Upon visual inspection of transmission fluid **** found the transmission had catastrophic failure. The **** service manager explained the fluid could not have been changed recently as its condition was decrepit. Additionally a VIN history revealed the vehicle had been serviced for the same warranty complaint by the previous owner on 8/23/23 with ****** miles on it.On 2/7/24 I emailed ******************* with *** to inquire about the issue as the repair estimate was over $9,600.00. I have not received any response from ***** or anyone at ***.Customer response
03/21/2024
The issue has been resolved directly with **** We reached a 50/50 cost split for the repair. I paid $2,250.00 to *** for the repair of my vehicles transmission and transportation. I am satisfied with ***s response to my initial complaint.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.