ComplaintsforGuzman Motors
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Complaint Details
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Initial Complaint
08/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
8/24/2024 ***** Got scammed and lied saying car title was clean and it wasntInitial Complaint
05/16/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I bought a car 2 weeks ago from this place put down 1700 the car stopped working check engine lights came on then they said there was no warranty after they said 90 day warranty then we had a pending down of $300 it was going to be split in 2 payments they tried to charge everything all at once in this payment now they came and took the car back this is the worst place everInitial Complaint
10/02/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought a **** care from Guzman ********** LLC located at *******************************************************************************with a phone number on the sales paper work of ************ it is not working nor is the phone number on ********* I used the phone number:************** here and was able to contact someone. The issue is that they sold an unsafe car, The *** is bad and needs to be replaced. there are over 20 engine codes on the car. Finally the front skirt of the bumper was held on by bondo, it came off after 2 weeks. I disputed the charge with my CC company on the basis that they fraudulently sold me a car that was in good condition and safe to drive but since I signed an "as-is no warranty" there is nothing they are obligated to do and they are not responsible for the car after I bought it. I also attached the list of engine codes for the car. The car is not safe to drive.One other note, I bought this car for my son who was enlisted in the Navy at the time of the purchase, he is now an Ensign in the US Navy and just finished ODS training and will be stationed in ********** **. As it is we are looking for another car for him in ********** (from a major Car dealer like ************ dodge etc) new or slight used.Sincerely,***********************Initial Complaint
07/15/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
3/31/23 I bough a 2012 Audi q7 from the dealership and have not received a title. They sent one that was filled out incorrectly to put the car back into their name. I cannot register this in my name now. I called and explained exactly what was needed and they have since been saying its being sent out today. I cannot drive this as the temp plate is expired.
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Contact Information
Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.