ComplaintsforKing Auto Sales & Repair
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I paid for repair service for automobile the issue still remain with the car after they've been paid and they refuse to fix the car I would like my car fixed or I would like my money back they are trying to charge me to fix the same problem that they are was already paid to fixBusiness response
03/11/2022
Business Response /* (1000, 8, 2022/01/11) */ Good afternoon, This is Sonia with King Auto Repair. As far as the issue in regards to the Case # mentioned above, King Auto was notified by Mr. ****** and he was suppose to bring back the car for us to take a look at it and never did. I just reached out to him and told him to bring back the car so we can re-check and try to fix the issue if it is in regards to the same problem. Thanks. Consumer Response /* (3000, 10, 2022/01/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) King Auto looked the car seen it was linking for the said location. I like to have my refund/my payment refunded back to me so I cane have my car repaired by a reliable mechanic shop
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.