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Business ProfileforTwisted X Boots
Additional business information
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- PO Box 1419, Decatur, TX 76234-6145
- BBB File Opened:
- 9/4/2013
- Years in Business:
- 10
- Business Started:
- 9/4/2013
- Business Incorporated:
- 11/16/2014
- Type of Entity:
- Corporation
- Alternate Business Name
- Twisted X, Inc.
- Twisted X Shoes
- Business Management
- Mr. Jeff Jones, CFO
- Ms. Susan Mercer, Secretary
- Contact Information
Principal
- Mr. Jeff Jones, CFO
Customer Contact
- Mr. Jeff Jones, CFO
- Additional Contact Information
Website Addresses
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/22/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Susan W
06/17/2024
Twisted X Boots Response
06/18/2024
I am sorry to hear this person is having trouble with their boots. They didn't mention the retailer they bought them from which would be the point of contact for any problems with the boots.
Twisted X does not sell direct to customer and only through our retail partners. As such, we have an agreement with our retail partners that we will not work directly with end consumers so the retailer is allowed to retain them as a customer.
I would suggest they contact their retailer and the retailer can work with the customer to resolve the problem.
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