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Find a Location

Wise Credit, LLC has 1 locations, listed below.

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    Business ProfileforWise Credit, LLC

    Financing

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    200 W Thompson St, Decatur, TX 76234
    BBB File Opened:
    8/15/2020
    Years in Business:
    14
    Business Started:
    12/16/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Randy Hilliard, Manager
    Contact Information

    Principal

    • Randy Hilliard, Manager

    Customer Contact

    • Randy Hilliard, Manager

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/25/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    So wise company decided to place a repo on my credit report. The big problem that I'm having with them is the car was showing a balance owed of $3000.00 something owed on the car before it got reposed so I've written them letters asking for the balance that was owed on the car before the repo and not a made up balance an actual balance. Which I've never received and second since you repo the car what was the balance after you sold it at the auction or after you resold it at your dealership cause when you sell the car the money goes towards the remaining balance left on the car that is owed and you have not provided me with that information nor have you applied the money toward the car because you know that you would have to pay that car off and there is no money owed on that car. So apply the money that you got for the car to the balance pay it off and Delete it from my credit report immediately. this is a violation of my FCRA Rights and my consumer and this is the last time I will be asking you for the balance that was left owed on the car and the Final Balance after the car was sold at auction or your dealership which you know and I know that you can't provide it so you need to do what's right and Delete it now from Credit report Good Day!
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Macy H

    5 stars

    07/10/2024

    It is very unfortunate to me that this company has so many negative reviews. I have purchased multiple vehicles from them and I have NEVER had a problem. They are always so nice and willing to work with me when I need an extension on my payment. In 7 years Ive been dealing with them, my cars have NEVER been shut off. Traded in a car and they gave me higher than the trade in value so I wouldnt be upside down. I will keep getting my cars from them as long as I continue to have pleasant experiences with them. Sounds a lot like people were unable to make their payments. And neglected to communicate that, and thats why the reviews are negative. I have NEVER had an issue getting an extension.

    Wise Credit, LLC Response

    07/11/2024

    Thank you so much for your kind words and loyalty over the years! We're thrilled to hear about your positive experiences with us and appreciate your understanding of our processes. Your feedback is invaluable and helps to remind us why we strive to offer the best service possible. We look forward to continuing to serve you and meet your needs in the future.

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