ComplaintsforMontalbo Auto Body
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Complaint Details
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Initial Complaint
01/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In May 2022 car was in accident in ****** *****, front right driver side damaged. Hood, front bumper and grille, fender, side view mirror ************* needed to be replaced. Parts were on back order . Car finished Nov 1st *****. The charge was $7000. Car was transported back to NY on or about Nov. 5th. I received the car and there was visible damage. I attached 2 picture which clearly shows a gap between bumper and hood. I brought to my mechanic recently for brakes and he said that the 4 tire sensors were missing and the original hubcaps had been replaced with generic type. ******** said someone had removed the 4 tire sensors. I then brought to auto repair shop and he stated that the bumper was glued on, the hood was mis aligned as was the headlight and the rear view mirror was loose, molding along the hood was missing. The clamps on bumper were broken that's why glue was used. In order to fix the car I got a $2028.09 estimate for repairs. I have been trying for weeks to contact Mr. ********************** via phone and text and he never responded. I would like a refund of $2028.09 so I can fix the car properly
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.