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Find a Location

Texoma Inn has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Texoma Inn

      1600 S Austin Ave Attn: Management Office Denison, TX 75020-6708

    Business ProfileforTexoma Inn

    Restaurants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1600 S Austin Ave Attn: Management Office, Denison, TX 75020-6708
    BBB File Opened:
    9/1/2010
    Contact Information

    Principal

    • Lisa Kerbo, Manager

    Customer Contact

    • Lisa Kerbo, Manager
    Additional Contact Information

    Fax Numbers

    • (903) 465-6800
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On January 17,2024 I rented a room at the ******************. The first room I was put in had a heater that did not work. I talk to the night manager bc she was on duty as it was around 4 am. She moved me to a different room and after about 3 hours even though the heater was on high, it was still freezing cold in the room. At this time the office had the day time people working again. I called the office and informed the owner/ Co owner about the problem. He said he would check into it. An hour later I was still freezing and had heard nothing back from the owner. So I walked down to the office and he said all the rooms were that cold. I know that isn't true bc my friend is a also renting a room at ****************** and his room is toasty warm. I asked the owner if he could please move me to a different room with a properly working heater he then told me that I would have to pay for another room if I wanted to move. I had only been in the freezing cold room for 4 hours and never went any further than right inside the door where the heater was. Trying to stay warm by staying next to it. He started screaming and yelling at me to get out and refuses to give me a refund. I did nothing more than stand in that room next to the heater for almost 4 hours. Never once getting anywhere close to being warm. I just wanted to be moved to a room with a properly working heater.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ronnie C

    1 star

    05/15/2022

    I was told it would be $260 a week but was charged $280 a week.Jay kept saying he thought I was a trouble but I was a good guy.The pool is filled with sand.I had a big hole in my wall.I got no room service.I couldn't open my door without a homeless person popping into my room. I fed this s.o.b. just to have him steal from me.Theres no laundry room.The Dollar General next door over charges.

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