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Better Business Bureau®
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Better Business Bureau

          Additional Information

          Not BBB accredited

          Sirius Van Lines LLC

          View full profile

          This is a multi-location business.

          Find a Location

          Sirius Van Lines LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Sirius Van Lines LLC

              1512 Interstate 35 W STE 104 Denton, TX 76207-2420

            • Sirius Van Lines LLC

              17908 Cedar Creek Canyon Dr Dallas, TX 75252-4945

            Location of This Business
            1512 Interstate 35 W STE 104, Denton, TX 76207-2420
            BBB File Opened:
            5/20/2021
            Years in Business:
            3
            Business Started:
            10/29/2020
            Business Incorporated:
            10/29/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Alon Sabin, Managing Member
            • Alena Sabin, Managing Member
            Contact Information

            Principal

            • Alon Sabin, Managing Member

            Customer Contact

            • Alon Sabin, Managing Member
            • Alena Sabin, Managing Member
            Additional Business Information
            Additional Info
            On July 29, 2021, BBB reviewed a pattern of complaints regarding this business, Sirius Van Lines LLC, alleging that Sirius Van Lines received payments for movement and delivery of personal, home interior and furniture items across state lines that have not been delivered, that when able to speak with customer service, consumers receive arbitrary and unfulfilled deadlines for delivery, and/or that customer service is unreachable via any communication medium advertised by Sirius Van Lines.

            On July 29, 2021, BBB sent correspondence to Sirius Van Lines LLC to address the pattern of complaints.

            As of September 14, 2021, the business has failed to address the pattern of complaints with BBB. On July 29, 2021, BBB review a pattern of complaints regarding this business, Sirius Van Lines LLC, alleging that Sirius Van Lines received payments for movement and delivery of personal, home interior and furniture items across state lines that have not been delivered, that when able to speak with customer service, consumers receive arbitrary and unfulfilled deadlines for delivery, and/or that customer service is unreachable via any communication medium advertised by Sirius Van Lines.

            On July 29, 2021, BBB sent correspondence to Sirius Van Lines LLC to address the pattern of complaints.

            BBB also requested of Sirius Van Lines LLC documentation of active USDOT and TxDMV Movers licenses. Such a license is required for businesses offering interstate (i.e. across state lines) moving services.

            As of September 14, 2021, Sirius Van Lines LLC has not responded to any BBB communications.

            BBB suggests, before hiring a moving company, that you do your research and look up Business Profiles on BBB.org
            Additional Info
            Alon Sabin, the owner of Sirius Van Lines LLC, is affiliated with multiple moving companies which have been subject to a pattern of BBB complaints and/or unanswered consumer complaints. BBB has separate Profiles for these businesses:

            Van Lines Express Brand LLC:
            https://www.bbb.org/us/tx/hickory-creek/profile/moving-companies/van-lines-express-brand-llc-0875-91229993

            Move Us To Relocation LLC:
            https://www.bbb.org/us/tx/denton/profile/moving-companies/move-us-to-relocation-llc-0875-90936219
            Referral Assistance
            • Texas Department of Motor Vehicles
              PO Box 2293
              Austin TX 78768
              Phone Number: (512) 416-4800
              http://www.txdmv.gov/vehicles/dealers/lists.htm
            • U.S. Department of Transportation

            • U.S. Department of Transportation (Vehicles)
              1200 New Jersey S.W.
              Washington DC 20590
              Phone Number: (202) 366-4000
            Business Categories
            Moving Companies, Movers

            Contact Information

            1512 Interstate 35 W STE 104

            Denton, TX 76207-2420

            Get Directions
            Visit Website
            (877) 828-8717

            Accreditation

            This business is not BBB Accredited

            Years in Business: 3

            BBB Rating

            F

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.