Business ProfileforHonda of Denton

I had a check engine light come on my car, I took it to AutoZone and in 5 minutes they told me the problem was that I need my catalytic converter replaced. They recommended that it should be under warranty, so I call Honda to confirm this information. Honda tells me that over ****** miles, it is no longer covered. Its expensive for the part, so Im shopping around to see for a good cost what the repair will be. I went to Golden rule auto, and instead of just quoting me and taking my money like Honda was trying to do, they informed me that there is a federal rule where warranty HAS to cover up to 8 years or ****** miles. Hondas little lie about not covering this part almost costed me $3300!!!! So I talk to Honda again, this time a service advisor. He let me know that the ****** miles is correct, and that it was covered all along. When I brought up that on a recorded line, their staff lied to me about them not covering the warranty, they took no responsibility and then told me it will take up to 5 hours to diagnose the problem themselves (when it took autozone 5 minutes.) and that also they have NO eta on when the part will come in, as its on a back order and could take a very long extended period of time for this issue to be taken care of. I bring up again that this has been a frustrating process and so I talk to the manager about why would they give me wrong information in the first place? They blamed it on a cashier probably just gave me the wrong information and it is what it is. But why are the cashiers not trained to give the phone to someone who would know better than them? Why would they be trained to lie? now Im driving a car that has an issue that could be dangerous if not taken care of and its going to be longer before its solved because of their staff not caring,. The whole time Ive talked to their staff, they kept acting like they did not want to help and even at one point disconnected the call when I was trying to understand the situation.