ComplaintsforThe Appliance Fix
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Complaint Details
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Initial Complaint
01/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 12-13-2023 TJ, from the appliance Fix company was schedule to repair my washer and my dryer. Some parts he had to put in an order through the warranty company First American Home Shield. On January 05, **** TJ came back to replace the parts on the washer and dryer. The dryer was fixed correctly however the washer was not fixed as claimed. The parts to correct the flow of the fabric softener to funnel through to the clothes still was not repaired correctly. The softener still set in the tray. I put a load in the washer that next day January 06, ****, and one minute later the water starter flooding my laundry room and ruin my floors. ** hooked up the hose to the wrong connector and needless to say the fabric softener is still in the loading tray. He has yet to return my call, my text with my concerns. He was contacted on January 6th and 8th. First American Home Shield has also reached out to him as well with no answer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.