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Find a Location

ElstonAire, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ElstonAire, Inc.

      727 E Centre Park Blvd Desoto, TX 75115-2539

      BBB Accredited Business
    • ElstonAire, Inc.

      6250 Lyons Rd Garland, TX 75043-6324

      BBB Accredited Business
    • ElstonAire, Inc.

      3105 Lomita Dr Lancaster, TX 75146

    Business ProfileforElstonAire, Inc.

    Commercial Air Conditioning Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/9/2001

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Facilities maintenance, residential and commercial.
    Air conditioning and heating, residential and commercial.

    Business Details

    This is a multi-location business.

    Find a Location

    ElstonAire, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ElstonAire, Inc.

        727 E Centre Park Blvd Desoto, TX 75115-2539

        BBB Accredited Business
      • ElstonAire, Inc.

        6250 Lyons Rd Garland, TX 75043-6324

        BBB Accredited Business
      • ElstonAire, Inc.

        3105 Lomita Dr Lancaster, TX 75146

      Location of This Business
      727 E Centre Park Blvd, Desoto, TX 75115-2539
      BBB File Opened:
      3/26/2001
      Years in Business:
      31
      Business Started:
      1/1/1993
      Business Started Locally:
      1/1/1993
      Business Incorporated:
      10/17/2001
      Accredited Since:
      4/9/2001
      Type of Entity:
      Corporation
      Alternate Business Name
      • A/C Geeks
      • ElstonAire Interior Comfort Specialist
      Business Management
      • Mr. Brandon Elston, Director of Operations
      Contact Information

      Principal

      • Mr. Stacy Don Elston, Owner/COO
      • Mrs. Demetra R Elston, CEO/Owner

      Customer Contact

      • Mr. Stacy Don Elston, Owner/COO
      • Mrs. Demetra R Elston, CEO/Owner
      • Mr. Brandon Elston, Director of Operations
      Additional Contact Information

      Fax Numbers

      • (972) 274-1764
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/09/2021

      Complaint Type:
      Order Issues
      Status:
      Resolved
      Wednesday August 4th 2021, I spoke with Lauren and advised that I had an A/C window unit that needed repaired. Lauren advised me of the trip trip and Diagnostics charge $168.00. Two drivers came and picked up unit same day, I paid $168 cash, gave the man a $12 tip for something to drink, it was so hot outside, I also gave him two Milo's Lemonade Drinks, ask for a receipt since it was cash, he said they would email it to me. I had advised Lauren that my home warranty company required a receipt for charges and diagnostics, received a call from Katherine asking that I complete a review and was advised that I would get the Invoice and diagnostics this was on August 5th, spoke again to Katherine on August 6th, waiting on someone to come in office, spoke again, advised she did not know why he did not send it, state she would send it, still nothing, left message with answering service on Saturday. I paid $168 , need this to get home warrant to replace unit, we are under a heat alert
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

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