Customer ReviewsforJ.D. Byrider (DeSoto)

Okay, so I bought a car q little over a year ago. The sales pitch was fantastic but not even 14 days later, my radiator had a Crack in it, they fixed it but broke my A/C converter. They fixed it. I hit black ice and got into an accident back in February. They fixed it but gave it back with no working stereo. They told me they'd get me one. It never happened. When I needed an oil change 2 months ago they gave me back my car with my A/C broken yet again. In June I got into an accident that was ruled my fault. I sent them photos and called every week to see what they would do. After 2 months they told me it's your problem and never did a estimate on the repairs. I have my engine light on, their response to it was "We are not paying to fix it we will wait till dodge puts you on the recall so I'm currently driving around in a car that got hit, it has no horn, and a misfiring cylender. I have tried to get all this fixed but the only thing I get told is it's your problem and we are not helping you. I have the warranty which includes my engin but they still won't fix it? That's false advertising and by Ryder is a shifty fucking place to buy from don't go there. They will give you a car but make sure they don't have to fix shit or they will fix it but give it back to you with more problems.

This complaint was sent to Byrider in Desoto Texas. The Byrider in Desoto Texas shows no record that the car was purchased at this location. The complaint has been forwarded to Byrider in Carmel, Indiana.