![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforSanchez Remodeling & Roofing
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I Hired Sergio *******, owner of Sanchez Roofing and Remodeling to totally remodel my house. He said it would only take a couple months to complete. 8 months later after needing money to pay his worker each week... I ended up paying him all I owed him and project still not near completion. Now wont return phone calls or text messages.. working for everyone else in town. I begin to inspect what has been done only to find far sub-standard shoddy workmanship and unacceptable work on any level. Have to hire more people to come in and redo EVERYTHING he did... from flooring laid wrong, to overlapping painting, trim cut inappropriately, even door jams were cut off so high after flooring laud your thumb can still fit under them, shower tile was laid on top of old tile, group finished off with fingers on edges, tile floor laid in such thick thinset.. no room for grout, bathtub tile laid behind set in tub so water will drain behind it, cabinet doors hung crooked, all the fans in the entire house go on and if when you try to turn just one on... the list goes on and own!! There is nothing HE did in this house that was done properly except stone work around fireplaces. He did electrical and plumbing without licensing or certifications!! This was supposed to be a dream house and become a nightmare because of the lack of quality in this mans work and his lack of integrity to his word and handshake.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.