ComplaintsforApollo Towing
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Complaint Details
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Initial Complaint
10/07/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
My name is Abraham ******. I am filing this complaint to Apollo Towing LLC. I was charged with predatory and false fees. My truck was towed 10/02/202. I was charged a total of $4,143.61 for the towing of my 1993 CHEV TOWER which weighs 10,600lbs. In the state of texas according to the Texas Department of Licensing and Regulation the towing fee for a vehicle weighing 25,000lbs or more is $459 per unit or a maximum of $918. According to Texas Department of Licensing and Regulation the fee should've been $357. Apollo Towing LLC made an $800 dollar charge for the unhooking of a mobile home that was said to be connected to the vehicle. Apollo Towing LLC didn't unhook the mobile home but a different company which I paid for the unhooking did. I have receipts to prove so. The company also made a ridiculous charge for "removed drive shaft" which is unnecessary when the keys were left in ignition and it is standard transmission.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.