ComplaintsforGenesis Computers
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Complaint Details
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Initial Complaint
01/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contracted this company to repair a computer in June 2020, it is now January 2021 and I still don't have a computer nor can anyone reach this company by phone or any other method. the service was not completed and my property has not been returned.Initial Complaint
11/17/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I dropped off my laptop computer to fix in September.I was told it would take a while because they had to order the parts. I talked with them over the phone on 10/26 to check the status, but since then I cannot get hold of them. I went to the office several times, but it has been always closed. I really need to get my laptop back .
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Contact Information
5927 Cromo Dr., Ste. A
El Paso, TX 79912
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.